All the products purchased from our company all enjoy after service of our company. We will provide customers with excellent after service, no matter what the problems the customers have. And we'd like to help those who have the same kind products that need repair and we only charge the cost. .
Strong service team—after service department.
1. We have after service hotline, complaint hotline that responsible for solve the problems of the customers' and promptly reflect the information to the related personal.
2. We have professional engineer and repair personnel.
3. We promise to solve your problem in the shortest time.
Quality guarantee
1. Double quality guarantee: in addition to the quality guarantee provided by the supplier, you also enjoy it provided by our website.
2. Guarantee period: one year since been checked by your company.
3. Free repair subject. Our company will not maintain the products regularly in a certain period, but for the problems caused by the default of design, material, production or installment, we will provide free repair or change of element, so as to fully respect the right of the consumers.
4. Non-free repair range
Problems or function reduce caused by the problems below:
(1).Ircorrect use;
(2).Exceed index or specification use;
(3).The modification or change made by your company to cause the effect of function;
(4) Disassembly the tool by yourself;
(5).Do not maintain regularly.
Delivery guarantee
We promise that when you receive the products the package and accessories are complete.
1. Delivery method
(1).Consign logistic company to deliver;
(2).Directly send by our company;
(3).By post.
2. Customers can choose the delivery method to your convenience and cost. We will help to solve the problems in the delivery and prevent the complaint that may attack customers right. .
Characteristic service.
In order to appreciate the support provide by the customers, we provide the service that all the customers buy the products from our website will have a discount card. They can have the price less than the market price, and also have the discount according to the purchased products total value.